Services

Designed for the operational reality of healthcare.

We do not sell software. We build the operating models, governance structures, and technology foundations that enable sustainable automation at scale.

01 / Revenue Cycle

Revenue Cycle Automation

Eliminate friction. Recover revenue. Scale intelligently.

Healthcare revenue cycle operations leak value at every step — through manual touchpoints, delayed follow-up, and process inconsistency. 6QD deploys intelligent automation across the full revenue cycle lifecycle, reducing cost-to-collect, accelerating cash flow, and freeing clinical and administrative staff to focus on work that matters.

Measurable Outcomes

40–60% reduction in manual denial touches
20–35% improvement in first-pass resolution rates
15–25% increase in overall denial recovery
Significant FTE reallocation to high-complexity work

Capabilities

  • Eligibility verification automation
  • Prior authorization intake and tracking
  • Claims status monitoring at scale
  • Automated denial classification and routing
  • RPA-assisted appeals letter generation
  • Remittance posting and reconciliation
  • Denial trend analytics and root cause identification
  • End-to-end claims lifecycle monitoring

02 / Transformation

Revenue Cycle Transformation

Redesign the foundation. Build for what is next.

Automation without process redesign produces faster versions of broken workflows. 6QD partners with revenue cycle leaders to transform the underlying operating model — redesigning processes, realigning teams, and building the structural capability needed to sustain performance improvement over time. We bring operational depth, change management expertise, and a clear-eyed view of what actually drives revenue cycle performance in complex health systems.

Measurable Outcomes

Sustained improvement in net collection rate
Reduced days in accounts receivable
Improved denial prevention rates upstream
Leadership alignment on revenue cycle strategy and priorities

Capabilities

  • Current-state revenue cycle assessment and benchmarking
  • Process redesign and workflow optimization
  • Denial management program build and turnaround
  • Coding and clinical documentation improvement strategy
  • Charge capture and charge integrity reviews
  • Payer contract performance and underpayment analysis
  • Revenue cycle operating model redesign
  • KPI framework and performance dashboard development

03 / Workforce Strategy

Digital Workforce Design

Redesign how humans and technology work together.

A digital workforce is not a technology project — it is an operating model transformation. 6QD partners with health system leadership to design the governance structures, talent models, and organizational cultures needed to sustain automation at enterprise scale. We build Centers of Excellence, lead change management programs, and design the human-digital collaboration models that define high-performing health systems.

Measurable Outcomes

Sustainable automation capability that scales independently
Staff engagement and retention through purposeful role design
Measurable ROI tracked against strategic objectives
Governance structures that prevent pilot purgatory

Capabilities

  • Automation Center of Excellence design and launch
  • Automation governance framework development
  • Process intake and prioritization methodology
  • Bot performance monitoring and management
  • Workforce transition and change management
  • Role redesign and upskilling programs
  • Vendor and partner ecosystem management
  • ROI framework and value realization tracking

04 / Cyber Consulting

Revenue Cycle Cyber Preparedness & Recovery

Protect hundreds of millions in revenue before an attack — and recover faster when one happens.

Cyberattacks on health systems are accelerating. The average ransomware event now runs 18 days of downtime at $1.9M per day in operational loss — and the revenue cycle is the most exposed part of the organization when an EHR goes dark. 6QD brings revenue cycle expertise to cyber preparedness and recovery, building the continuity programs, response playbooks, and recovery workflows that protect financial operations before, during, and after a catastrophic downtime event.

Measurable Outcomes

Revenue cycle operations maintained through extended EHR downtime
Charge capture and ADT continuity protecting millions in daily revenue
Faster recovery timelines with structured reconciliation workflows
Board-ready preparedness documentation and governance framework

Capabilities

  • Revenue cycle cyber resiliency assessment
  • Downtime continuity program design and implementation
  • Downtime document repository buildout and governance
  • Charge capture and ADT continuity workflow design
  • Parallel data-capture team planning and activation
  • Post-attack revenue recovery and reconciliation
  • Paper-to-digital record remediation and indexing
  • Board and executive communication frameworks
  • Cyber insurance and bond rating preparedness
  • Drill design and full-cycle downtime simulation

6QD Framework

The Automation Maturity Model

Four stages that define where healthcare organizations stand on the automation curve — and the strategic path to advance.

1

Stage 1

Awareness

2

Stage 2

Emerging

3

Stage 3

Scaling

4

Stage 4

Integrated Digital Workforce

You're recognizing the opportunity. Now it's time to act on it.

Early pilots are proving value — but fragmentation is your biggest risk.

Scaling intelligently — the next horizon is integration and intelligence.

You're operating at the frontier. The question now is: what's next?